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THE
BUCKAROO TRAINING PROMISE.
Although
everybody involved with Buckaroo takes an informal, fun,
relaxed approach to training delivery, we take our part in
your organisation very seriously indeed.
We make a difference to the organisations we get involved with
because we take a different approach, helping companies to
thrive through developing key individuals to deliver customer
service beyond expectation.
A large part of this is developing the root confidence of the
delegates we work with.
Although covering topics such as body language, conversational
skills and social interaction may seem a million miles away
from discussing profit, commercial awareness and branding we
know that getting the basics right improves confidence,
leading to business results.
We are so sure of our training offer that we make the
following promise to all of our customers:
We Promise:
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To give
delegates all possible assistance, support, encouragement
and guidance in achieving an understanding of all topics
covered.
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To share
all our knowledge, skills, experience and expertise where
appropriate and when required.
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To always
be completely honest with delegates.
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To conduct
all our dealings with you with respect, confidentiality and
dignity.
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To be
committed to delivering learning in a style that best suits
you and your organisation.
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To conduct
ourselves at all times with honesty, accountability and
integrity.
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Never to
release your name as a referee without ask you in advance
for permission.
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To treat
information discussed with you or written by you with
complete confidentiality. I will not disclose any part
thereof to any third party, according to The Data Protection
Act 1974.1988 amendments (excluding necessary disclosure to
the police or legal bodies).
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To do our
best for you at all times.
If we break any one of these promises, or our training
delivery does not meet with your expectations, we will,
following feedback and evaluation, give you a full refund of
workshop fees paid.
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